Why Choose Us

Why use Lewis & Foy Lettings?

Building the Lewis & Foy Lettings dream a reality was not easy. Liam & William developed their own customised management system from scratch (it’s called ‘Capricorn’) which is the foundation for their customer support.

Our software allows people to book viewings online or submit tenancy applications in the middle of the night when most traditional agents are closed. Landlords can follow the progress of applications or check their rental income in ‘real time’, while copies of tenancy agreements and certificates can be reviewed online. You will be notified via email, push notifications or SMS when an action is performed with your property. Utilising existing systems from James Foy Plumbing, landlords can follow the progress of any maintenance issues, seeing photos throughout the work.

Use the Capricorn App as a direct messaging centre, with a direct communication channel with us. Messages are delivered in real time via push notifications and stored in the My Properties section in the app.

Our system is unique. It brings you, the landlord, essentially into our office environment. You can see us looking after your property. We are not a black box.

Maintenance

The foundation of Lewis & Foy Property Management is largely based on the poor understanding of maintenance by other letting agents. William often found he was overcharged for jobs that either weren’t required or were not as serious as contractors made out. “I found the property managers would obtain a quote and trust what the contractor was saying. It is difficult being hands-off when the agents do not have anyone qualified to assess the works”.

Lewis & Foy Lettings are not only able to estimate the works but can assess the required works and undertake them if the Landlord wishes. The landlord is still able to request Lewis & Foy to obtain alternative quotes, but Lewis & Foy aim to utilise the James Foy Group (Gas Safe & NICEIC registered) for any compliance and maintenance works to ensure a smooth service for all. You will inherit a 25 strong team of tradesmen, not sub-contractors (our staff are PAYE - they do not make up their own pricing structure). We offer significant discounts on maintenance works when we manage the property. Not only will any works be more cost effective for landlords, but they will also be managed more effectively and attain a warranty from 12 months to 6 years. We will not be telling you 'we are waiting to hear back from the contractors'. Communication and working promptly are essential to maintaining a good landlord and tenant relationship. There should never be an excuse for tenants defaulting. We will work for you.

Transparency

Landlords & tenants have their dedicated portals in which they can see the latest details for any repairs as well as receiving reminders when rent is due. Landlords can view all communications with tenants ensuring Lewis & Foy are not sitting on their hands! When we call a tenant, you will see a timestamp of exactly when.

Compliance

Your property must meet the UK legal safety standards. Lewis & Foy can advise you of the requirements and where necessary arrange any works to ensure you are compliant. Some of the landlord obligations include:

  • EPC – Energy Performance Certificates
  • The Gas Safety (Installations and Use) Regulations 1998.
  • Electrical Equipment (Safety) Regulations 1994.
  • Furniture and Furnishings (Fire) (Safety) Regulations 1988.
  • Smoke and Carbon Monoxide Alarm Regulations (2015).
  • Legionella Risk Assessment.
  • Liverpool Selective Licensing Scheme.

If you would like any further information on any these obligations, please do not hesitate to contact us.